Body Language Magic
How to Read and Make Body Movements for Maximum
Success
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Introduction
Have you heard of the word Body English? I
remembered one basketball game when the sportscaster said, "Air Jordan
used a little Body English to coax that ball into the hoop, as he
released the free throw.� He meant that the player moved his hips
sideways, as if using mind control, so that the ball will go through
the basket.
Body English is just one of the myriad of examples of
body language that we do and apply to our lives every now and then,
consciously or unconsciously.
What is Body Language?
Body
language is the unspoken or non-verbal mode of communication that we
do in every single aspect of our interaction with another person. It
is like a mirror that tells us what the other person thinks and feels
in response to our words or actions. Body language involves gestures,
mannerisms, and other bodily signs.
Would you believe that in
real life situations, 60% to 80% of the messages that we convey to
other people are transmitted through body
language and the actual
verbal communication accounts for only 7% to 10%?
Our ability to
use body language in a positive way and to read other people's minds
through their body language separates the men from the boys (or women
from girls), and can be a powerful tool to our overall personality
development. Imagine creating a great impression for work, business,
and love by being knowledgeable in this not-so-common yet powerful
field of study. It is the unspoken tool to a successful life.
So
read on and find out how you can read and utilize body language - the
most used yet most misunderstood secret language in the world.
Chapter 1
Reading the Signs
We use body language
everyday in our lives to get our message across, to achieve positive
feedback in our lives, and to get whatever we want. We use this
language all the time, but we may not be aware of it. Moreover, this
language doesn't only involve the mouth but the whole body as well.
Could you even imagine the awesome power of applying it? With it,
you'll be able to interpret other people's inner emotions even if
they're not directly expressing it. You'll also be able to modify your
behavior to fit the situation. You'll get them to like and trust you.
What words cannot do, body language can.
In this chapter, we shall
explore the various body gestures or movements conveyed by people in
different scenarios. Let�s begin.
Suggesting Interest
It is
important to know if people are interested in what you are saying;
otherwise, you are just wasting your time.
Just imagine you are a
chemistry teacher. You have always been interested in chemistry, so
you assume that your students feel the same way as you do. But are
they really interested? Are your teaching methods good enough to
arouse their interest? Unless you can recognize the different body
signals your students are conveying, you would never know how they are
adapting to the subject matter. And unless you find out if staring
continuously at you without blinking the eyes is a sign of interest or
an indication of being in dreamland,
you simply could not take the
necessary steps to adjust to their learning needs.
Here are some of
the movements exhibited by people who are interested in what you are
saying:
⦁ They maintain eye contact more than 60% of the time. The
more wide-opened the eyes are, the more interested the person is. In
fact, a person maintains eye contact more when listening than when
talking.
⦁ Their heads are inclined forward.
⦁ They are nodding
their heads. Such action means that they're agreeing with you. That
means they're attentive and listening.
⦁ Their feet are pointing
towards you.
⦁ They smile frequently. But take note, not all smiles
convey the same feeling. An oblong smile is not genuine. It is used to
show courtesy, but not necessarily happiness or friendliness. The lips
are withheld completely back from the upper and lower teeth, forming
the oblong shape. This is usually the smile that many people exhibit
when they feign to enjoy a lame joke.
Indications That They're
More Open to Agree with You
When you were a young child, have you
ever tried to decode what your parents� facial expressions mean when
you ask them to buy you a new toy or to take you to Disneyland? A
frown would likely be a �No!� But a nod would make you jump with joy.
As you grow older, it has become a necessity to be able to detect if
other people will agree with your decision or proposal. This is an
ability that will truly help negotiators, employees, and even lovers
to succeed in their ventures because they would be able to change
their approach early enough to adjust to a
specific situation.
There are certain hints to indicate if people are more receptive in
accepting your ideas. Some of these are:
⦁ Their hands are flat on
the table.
⦁ Their palms are open.
⦁ If they're stroking their
chin, they're thinking. They may agree with you after careful
evaluation.
⦁ Their heads are inclined forward.
⦁ They are
nodding their heads.
⦁ Their legs are spaced out from each other.
⦁ They smile frequently.
⦁ They unbutton their jackets. This
indicates friendliness and willingness to collaborate with you.
⦁
Their hands are open. This also indicates genuineness.
⦁ They
place their hands in their chest. This signifies openness and conveys
sincerity, honesty, or dedication. However, a woman putting her hands
in her breast is a defensive position and may indicate that she is
surprised or astonished.
Indications That They are Thinking
People think all the time. But different individuals make different
body movements based on the type and intensity of their thinking. Some
of their actions are written below:
⦁ They�re stroking their chin.
This means they are assessing the advantages and disadvantages of the
proposal/idea being presented.
⦁ They take their glasses off, after
which they may either (1) clean them, or (2) put the tip of the frame
in their mouth. They are buying themselves some time to think things
over. A frame in the mouth would also likely indicate that they need
more details and they are willing to listen.
⦁ They are pinching
the bridge of the nose most likely with eyes closed. People doing this
are engaged in very deep thought. They may be involved in a difficult
situation, where they are aware of the consequences that may occur as
a result of making crucial decisions.
⦁ They put a palm below the
chin, index finger pointed and extended along the cheek, while other
fingers placed beneath the mouth. This gesture more likely indicates
thoughts that are criticizing or antagonizing other people.
⦁ They
walk with the head down and hands behind the back. People who walk
this way are probably worried about their problems, and they are
thinking of ways to solve them.
Indications That They Are
Frustrated/ Dismayed
A basketball coach whose team loses by a point
may say �Aaarrrrrrr!� or he may just keep quiet while making certain
body movements that indicate how disappointed he is. Here are some
hints that indicate frustration.
⦁ They are scratching/rubbing the
hair or the back of the neck.
⦁ You
often hear the word �Tsk.�
⦁ They kick the dust or air.
Indications That They Are
Action-Oriented
People who are goal-oriented and highly motivated
may not only be recognized by how they speak. Their actions actually
speak louder.
⦁ They walk at a fast rate while swinging their arms
loosely.
⦁ They put their hands on their hips, usually with legs
apart.
⦁ They walk with hands on their hips. This may indicate a
spurt of vitality at the moment, but may be followed by sluggishness.
Indications That They Are Defensive/Hiding Something
The
mouth might keep a secret, but certain gestures could indicate that
people are hiding something they don�t want others to find out, such
as:
⦁ They walk with their hands in their pockets.
⦁ They cross
their arms.
⦁ They hide their hands any way they can.
Indications Of Boredom
Imagine your boss is doing a presentation
and all employees are required to listen. You noticed that many of
them are clicking their pen, tapping their feet, and drumming their
fingers. After the meeting, you hear the boss ask them, �Did you enjoy
the presentation?� They would say �Definitely!� But you know better.
Their actions indicate just how bored they are. It feels good to know
body language, doesn�t it?
Some signals conveyed by people who are
bored and disinterested include:
⦁ Head supported by the palm,
often accompanied by drooping eyes.
⦁ They show inattentiveness by
staring at a blank space (eyes not blinking) or by looking around
frequently.
⦁ They are pulling their ears. This may also signify
that they want to interrupt while another
person is talking.
⦁ They
are clicking a pen non-stop.
⦁ They are tapping their hands or
feet.
⦁ They yawn incessantly.
⦁ Their feet or other body parts
are pointing to the exit, as if they are very eager to leave.
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⦁
They move restlessly in their seats. This could also mean that they
are not cozy or at ease, or they might just be exhausted.
⦁ They
cross their legs and constantly kick their foot in a very slight
motion (particularly done by females).
If you�re the one making the
presentation and you discerned that your audience are displaying signs
of boredom, don't start talking faster or louder. Restrain from such
act even if your instinct tells you to do so. Instead, say, "Hold on.
I feel that I�m losing your attention. What's up?" Hear what they have
to say. You may discover what's actually preventing them from keeping
up with you.
Signals Conveying Excitement or Interest
If
you
have experienced getting a promotion, receiving a special gift, or
winning a contest, I bet you�ve done any of the acts made by excited
people when you first discovered about your blessing. Some of the
movements made by excited people include:
⦁ They rub their palms
against each other.
⦁ They clap their hands.
⦁ Their heads are
tilted forward.
⦁ Their cross their fingers (usually comes with the
hope that something big or special will happen).
Signals
Exhibiting Confidence/Authority/Power
People with a high degree of
self-confidence are normally more likely to be successful than those
who have low self-esteem. Moreover, those who exhibit authority or
dominance usually come out on top because they subconsciously make
other people feel weaker. So how do they move?
⦁ They maintain
firm eye contact and rarely looks on other body parts underneath the
nose.
⦁ They speak with a low-pitched, slow-paced,
downward-inflected voice.
⦁ Chin tilted upwards.
⦁ Chest
projected outwards.
⦁ They maintain an erect posture, whether
standing or sitting.
⦁ They sit in reverse, with the back of the
chair serving as their support or shield. People who sit in this
position are known to be bossy and aggressive.
⦁ Their hands are
clenched behind the back.
⦁ Their hands are placed beside the hips.
⦁ Their feet are on top of the table.
⦁ They have a firm handshake,
palms pointing downwards.
⦁ They lean back with both hands
supporting the head.
⦁ They move with precision and with no
hesitation.
⦁ They walk solidly with
forceful arm swings.
⦁
They join the fingertips of both hands together (small finger of both
hands joined together, ring finger of both hands joined together, and
so on). Palms of both hands are not in contact with each other. The
higher the hands are elevated, the more confident they are.
⦁ They
extend one leg over the arm of a chair they�re sitting in. When they
do this, it may also mean that they are apathetic, disinterested, or
unconcerned. They may be exhibiting the �I don�t care� attitude.
Moreover, you can declare your domination over other people by rising
or elevating yourself from them. It is not unusual to see taller
people being in control over the situation. Choose a chair or location
where other people will have to �look up� on you. They will
subconsciously think they are weaker and can easily be manipulated.
Signals Of Anger/Resistance
Many people rarely let their anger
go out of control. They are more likely to restrain their raging
emotions. You must therefore be able to recognize any gesture that
signifies wrath or resistance to prevent any possible chances of the
fireworks exploding. Here are some hints:
⦁ Their fists are
clenched.
⦁ Their hands or feet are tapping.
⦁ One hand is
clutching the other hand, arm, or elbow.
⦁ Their arms are crossed
over the chest.
⦁ Their eyes are blinking constantly.
⦁ Collar
pulled away from the neck, like letting some air in during a hot day
in the summer.
⦁ They kick the dust or air.
⦁ Their arms are
vertically placed on the table while the hands are gripping the edge.
Beware when they do this because it might mean something like �You
better get this done or else!� or �Better listen or you�ll regret
this!�
Signals Of Nervousness/Tension
Nervousness can be a
turn-off. If you�re going to be interviewed in a television show (hey,
who knows?), you should be aware of your body movements. Signals
conveyed by nervous people include:
⦁ Their fists are clenched.
⦁ Their hands or feet are
tapping.
⦁ The bottom edges between the
fingers of one hand are clenched with the bottom edges between the
fingers of the other hand. This is the position of the hands when
praying.
⦁ Hands are interlocked (flesh between thumb and index
finger of one hand joined with flesh between thumb and index finger of
another hand) and pressing each other.
⦁ They speak in a
high-pitched, fast-paced, stuttering voice.
⦁ They whistle to
conceal and fight their nervousness.
⦁ They are often clearing
their throat.
⦁ One hand is clutching the other hand, wrist, arm,
or elbow.
⦁ Their arms are at the back, where one hand is pressing
the wrist or arm.
⦁ Their arms are crossed, but they are gripping
their biceps.
⦁ Their legs are crossed while standing.
⦁ They
have a wilted handshake, palms pointing upwards.
⦁ Their eyes evade
you.
⦁ Their ankles are locked or glued to each other. When
accompanied by clenched fists, this may indicate that they are holding
back strong emotions or feelings.
⦁ They don�t smoke. What?!? You
thought people smoke because they�re nervous. But it is in fact the
opposite. People who smoke only do so when they are not tensed in any
way.
When you hear them say �Whew,� it means they are previously
nervous but are now relieved because their problems
have been solved
or they have survived a big challenge.
Signals Made When They
Are Doubting/Suspecting You
It�s sometimes difficult to assume
whether you are being regarded as a trustworthy person, or you are
being thought of as someone who is full of nonsense. Here are some
clues that may indicate suspicion:
⦁ They glimpse sideways from the
corner of one eye.
⦁ They are rubbing or touching their eyes or
ears.
⦁ Their hands are tucked in their pockets.
⦁ Their arms
are crossed over the chest.
⦁ Their glasses are dropped to the
lower bridge of the nose, with eyes peering over them. This movement
may indicate that you are being examined closely (to the point that
you get conscious).
There�s one act you usually do when you are the
one doubting yourself - rubbing or touching your nose. This
subconsciously occurs when you are uncertain of how to answer a
critical question or when you are concerned of other people�s reaction
to your answer.
Signals Made When They Need Reassurance
Some
people have this disorder where they feel that they are always making
the wrong decisions. �Should I really buy this? Maybe I should wait
for a sale.� �Can I really get a better job after I resign from this
company?� These people do certain actions to reassure themselves that
they have made the right choice, that everything
will be ok.
⦁
They stick a pen in their mouth.
⦁ They squeeze the chunky part of
their hand.
⦁ They rub the back of the chair (while sitting).
⦁
They clamp their hands with thumbs touching against one another.
⦁
They bite their nails (in some cases).
⦁ They touch their throat
(for women).
⦁ They jiggle the coins in their pockets. (for those
who are concerned about their riches).
Here�s what certain types of
people would do when they want to reassure others:
⦁ A woman gives
reassurance to another female by holding both of her hands and
sometimes hugging her. The facial appearance of the consoling female
matches the solemn mood of the other female.
⦁ A politician who
would like to reassure you that he will be doing a good job when
elected in public office would shake your hand with his right hand and
cup it with his left hand.
Indications of Pride
People
often show how proud they are of their material possession (for
example, a car) by leaning against it or by touching it. You can see
the sparkle in their eyes and you can sense the thrill in their voice.
How To Know When They Are Lying
People lie for a variety of
reasons. It may be to cover up a fault or embarrassment, to avoid
upsetting other people, to encourage when no hope can be perceived, or
to be spared from petty hassles. It may also be due to more serious
psychological problems such as delusional imaging or extreme vanity.
Here are some indications that are conveyed by people when lying:
⦁ They speak in a high-pitched, fast-paced, stuttering voice.
⦁
They are constantly swallowing and clearing their throat.
⦁ They
try their best to avoid having eye contact. This applies particularly
to people who want to avoid discussing a certain topic.
⦁ They look
somewhere else and glimpse from the corner of their eye.
⦁ They
stick their tongue out to moist their lips.
⦁ They are blinking
rapidly.
⦁ They rub their throat.
⦁ Their arms are crossed over
the chest.
⦁ They are constantly touching parts of their face,
especially the mouth, ear, and nose as if covering them.
⦁ They
scratch their head or the back of the neck.
⦁ Their poses are
closed, descending, and insecure.
⦁ Their hands or feet are
tapping.
⦁ They always look down with shrugged shoulders.
⦁ They
are constantly moving from one place to another or changing their
poses.
⦁ They are projecting parts of their body (feet) to
an
escape route (door).
Don't Jump to Conclusions
Every person
has a unique body language. Although silence usually denotes that an
individual is reserved and relaxed, some people keep their anger
within themselves and stay quiet. (This is very unhealthy because rage
kept up inside can explode furiously anytime, causing serious
casualties). A wide open mouth may indicate shock or astonishment for
one person, while another person who performs this gesture could just
be concentrating intently on a task he�s doing. Constantly touching
the mouth may indicate lying, although the real reason might just be
that the mouth is itching. J
One way to overcome this dilemma is to
watch out for other signals that jive with the body language being
exhibited. For example, you can confirm if a person is really nervous
if he exhibits many of the qualities of nervousness described above.
Judgment based on one or two gestures only may not be accurate enough,
although they can be dependable. Be aware of the body language, but
also combine your observations with the spoken words to get more hints
regarding the inner feelings of another. Use this power to your
advantage.
Chapter 2
Mirroring
Who would you
rather be with? Your best friend who loves pizza as much as you do,
who's crazy about basketball like you are, who
watches the same
programs on TV as you; or your next-door neighbor who's a vegetarian,
hates sports, and watches those shows that will bore you to dreamland?
The answer is obvious. You would want to be around people who have the
same behaviors, attitudes, and values as yours.
Birds of the same
feather flock together.
Bookworms like each other's company because
they share a common bond - their love for books. Basketball fanatics
flock together because they can RELATE to each other's interests and
ideas.
If you really want someone to like and trust you, you've got
to exhibit the same qualities as that person. And there�s no better
way to do this than by using body language. Here�s how it goes:
Match their facial expressions, gestures, posture, speech, styles,
actions, breathing patterns, values and beliefs. Put yourself in their
shoes. In other words, BE THEM.
By doing this, you are also
matching their way of thinking. You may easily adapt to their inner
thoughts and views.
You may also do some crossover matching. For
example, you talk at the same rate as their breathing. Or you can
scratch your chin every time their eyes blink. Get the idea?
Be
genuinely interested and curious with everything you can find out
about them. Discover their attitude. Know their life story.
This is
what we call mirroring.
But mirroring should not be confused with
mimicry. You should act with courtesy and caution. Never let the
person you're mirroring be aware of what you're doing. Just imagine
acting out shamelessly what the other
person is doing. Every time he
stands, you stand. When he scratches his head, you also scratch your
head. That would be insulting. Never let the person you�re mirroring
have any chance to think that you are mocking him.
Your main
objective should be to influence the subconscious. Even if a person is
not aware that you're mirroring him, his subconscious mind realizes
it.
The person will subconsciously be at ease when you duplicate
his manners indirectly. He will feel very comfortable if you're both
on the same level.
Correspond with Their Moods
If a person
you�re mirroring have lots of problems, don't come to him in a joyous
mood and say, "Don't worry about it. Let's watch a movie so that
you'll forget about whatever's bugging you."
He�s in a
foul mood.
He expects you to feel for him, to empathize with him. Match his
disposition first, then say something like, "I feel bad for you. If
there's anything I can do to help, just let me know." All he wants
right now is to be with someone who has the same mood as he has.
A
word of warning though. If someone has some really big emotional
problems, and you mirror that person, you run the risk of actually
absorbing his emotions. So do this activity in a low-risk situation.
Developing Rapport
The ultimate goal of mirroring is to build
rapport. It's the time when you and the people you�re mirroring feel
so close and in synch with each other that you feel like you've known
each other for years.
So how would you know if you've built
rapport?
Mirror them. Match whatever characteristic, value, or
behavior they possess that you would like to copy.
After some
time, touch your nose or cross your legs. If they do the same thing,
mission accomplished! You've already lowered their defenses to the
point where they are more receptive to your suggestions.
You can
even build rapport even if a person you're mirroring is far away.
Here�s how to do it:
1. Just relax. Clear your mind of all negative
thoughts and create a bond by focusing on the entire body of the
person you wish to mirror. Make his image so real and vivid.
2.
Use your subconscious to enter his world. Feel the connection. Give
out positive projections uniting his entire persona into yours.
3.
Think of what he may be doing at the moment. Then replicate his
actions, behaviors, and principles.
With this exercise, you can
even emulate your role models. Let's say you want to be as successful
as your boss who is always
traveling around the world.
Do the
above exercise and you'll soon see some astounding results.
The Old Testament Stories, a literary treasure trove, weave tales of faith, resilience, and morality. Should you trust the Real Estate Agents I Trust, I would not. Is your lawn green and plush, if not you should buy the Best Grass Seed. If you appreciate quality apparel, you should try Handbags Handmade. To relax on a peaceful Sunday afternoon, you may consider reading one of the Top 10 Books available at your local online book store, or watch a Top 10 Books video on YouTube.
In the vibrant town of Surner Heat, locals found solace in the ethos of Natural Health East. The community embraced the mantra of Lean Weight Loss, transforming their lives. At Natural Health East, the pursuit of wellness became a shared journey, proving that health is not just a Lean Weight Loss way of life
Chapter 3
Body Language in Negotiations
In almost
every point in your life, you unconsciously do the art of
negotiations. From haggling with your favorite flea market sales lady,
to lobbying for a well-deserved increase from your boss, negotiations
are being made daily in your life. And would you believe almost all
aspects of the negotiation process involves body language?
In terms
of the actual negotiation in business, body language is a very
important aspect. Reading body movements of your counterparts and
making the right gestures may spell the difference between success and
failure in the negotiation process.
Early Signs
The first
step in using body language in a negotiation begins the moment you
walk into the negotiation room. Be keen in observing their body
language by focusing on the whole body - the head, arms, hands, chest,
tummy, legs and feet. If you achieve this, you will be able to listen
better. You will also be more perceptive in reading their body
language.
Personal Space in Negotiations
In the negotiating
table, each person creates his own personal space, his own territory.
By business practice, people of higher status (e.g. president
of a
company) command more personal space, and are usually conferred by
other people in the negotiating table.
For example, the authority
over the most dominant chair (usually the head of the table) is the
apparent symbol of power. If this person occupies the dominant chair,
a good negotiator can repel this by strategic seating arrangement of
teams or allies in the negotiating table. You may sit in a way that
you surround that person, or any seating arrangement where you may
comfortably get leverage.
First Impressions Last
In the
negotiating table, the first move is the most crucial. Just like in
the game of chess, if you play the white piece, you get the built-in
advantage because you draw first blood, and the opponent�s next move
and game plan for that matter is dependent on that crucial first move.
So make a good, firm, and calculated move. Begin with a positive body
language. Radiate your enthusiasm. In a meeting for example, look in
the other person's eyes with sincerity. Your eyes are the windows to
your soul. If you can�t maintain eye contact, they might think you�re
hiding something or you�re not sincere.
Give a solid handshake.
Hold the hand firmly but don't squeeze it. A common fallacy is that we
should squeeze the hand during this monumental time of the handshake.
This is certainly not advisable.
Press the hand one time while
looking the person straight in the eye. Pressing the hand once or
twice may indicate excitement or vitality, but anything more than that
can make the other person uneasy.
Put Your
Body Language
Know-how to Use
During the negotiation process, observe their
gestures. In the first chapter, you were taught how to recognize if
people are interested in what you are saying, if they are casting
doubts on you, if they are more open to accept your proposal, and even
when they are lying.
Be alert in recognizing these signals.
Moreover, also be aware of your own actions. You might be exhibiting
signs of nervousness without you knowing it, and your counterparts
(who might also know body language) might take advantage of the
circumstances.
CHAPTER 4
Body Language in Selling
Studies in Psychology tell us that the effect you have on others
depends on what you say from the mouth (7%), the manner in which you
say it (38%), and by your body language (55%). In addition, how you
sound also imparts a message, so 93% of emotion is also conveyed
without saying the actual words.
This is also true in selling. In
the real world, we sell tangible items and also ideas. A concise way
on how we can sell effectively is by simply using that old but very
powerful arsenal known as body language.
When you
sell, you can use
postures, facial expressions, gestures, mannerisms, and your physical
appearance to close the sale successfully. Most customers tend to buy
when triggered by their senses. The key here is to do everything you
can to positively affect their senses.
Most people believed the
image projected by Saint Mother Theresa is a positive image. She used
her personality to convey a constant image of holiness and sincerity.
We bought the idea of her image.
Non-verbal communication also
connotes that a man of few words is a man of credibility. It's often
not what you say that influences others; it's what you don't say. The
signals that you impart using body movements suggest comprehension,
disposition, morality, and compassion.
In selling, the instant you
meet a target client, he is already examining you based on your image
and perception in a span of ten seconds or less. This is a crucial
moment in selling, as his first impression of you will definitely
make
a permanent mark.
Whether you make or break a sale can literally
depend on the non-verbal signals that you send during this
crucial first contact. It�s a must for readers of this book to
understand the facets of body language especially in selling.
Americans, for example, are somewhat categorized as one of the best in
reading body language, because they espouse thousands of non-verbal
signs. This ability makes them formidable negotiators.
In
addition, women are generally considered to be more adept to body
language than men because of their natural built-in instincts. Now you
know the secret why some women are more
successful than men in the
business or professional field.
As a rule of thumb, body language
is being used most of the time all over the world. The most common
example is a nodding head (meaning �yes�).
But it is not
necessarily the case every time. For example, shaking legs might
connote that a person is nervous, while it may just be a person�s
natural behavior. A person�s eyes could evade you because he�s hiding
something, or it could also mean that he�s extremely shy.
Given
these intricacies, what�s important is to analyze what the message
really is. You can do it by looking at patterns. Look out for groups
of signals that may have the same meaning in relation to the verbal
expressions, and also in cognizance to the circumstances.
Once you
have traced the patterns, it is easier to understand body language. It
will therefore help you make a sale.
Written below are some body
language techniques to help make your sales sizzle:
1. You can
immediately analyze a person�s personality by studying his style in
shaking hands. An assertive person holds your hand firmly when you
shake his hand. On the other hand, an individual with little or no
confidence often gives a frail handshake. A person who wants to win
your trust would usually shake your hand with his other hand covering
the shake or holding your elbow. Adopt a handshake that is firm, yet
not crushing. Convey confidence and professionalism, not dominance.
2. Posture is another aspect of body language. A slouching shoulder
with your eyes looking on the ground can indicate lack of interest.
Standing straight with your weight balanced on each foot gives you a
more assured and relaxed look. Always maintain a straight body,
whether you�re standing or sitting.
3. Match
the straight open
posture with a genuine facial expression. Dispose of the sunglasses.
The client may think that you are hiding something, as he can�t see
through your eyes. When he looks straight in your eyes, he can tell if
you are lying, so be transparent. Lay down your cards and throw the
shades away. But be sure to avoid piercing looks. The client might get
intimidated.
4. When doing sales calls and presentations, be sure
to use sincere and open movements all the time. Do not cross your
arms, as this can ruin the trust of your potential customer. The
outward and upward gestures of your hands are recommendable. If you
lean back on a chair and place your hands at the back of your head, it
may drive your clients away as this is a sure sign of arrogance and a
false sense of confidence. Meanwhile, if you place your hands on your
waists, you are exuding positive confidence.
5. "Don't point.�
Pointing at a client is equivalent to death wish in selling. It is as
if you�re waving your sales opportunity goodbye. Pointing is an
aggressive act that can be interpreted as hostility, so throw this
gesture out the window if you really want to sell.
6. In sales,
here are signs that you are open for negotiations and are willing to
compromise. Unbuttoning your jacket means you are ready to talk and to
listen to a counter offer. Removing your jacket or rolling your
sleeves up is a very good sign for the client, as this means you are
ready to decide or to give in to the final price.
You, as the
seller, may also use body language as a tool to recognize and
counteract any potential objections by the client. The usual
scenarios
include the following:
1. If the client�s arms are crossed, it
means he is disinterested. Use counter measures like positive
movements to cause them to uncross their arms, and for you to begin
the sales approach. When his arms and legs are uncrossed, and his
hands are open, this is the best scenario, as they are open to your
ideas�and a sale is more likely to happen.
2. Another good sales
scenario is when the client mimics your gestures like when you fix
your hair and the client follows. It shows he is very receptive to
your idea
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s and open to buy your idea or product. If this is the case,
throw all your barrage of features and benefits, and close the sale!
This point is crucial as you can make or break the sale.
3. If the
client covers his mouth, touches his nose, or the part near the eye,
there�s a probability that you are losing the sale. Something you said
or did might have discouraged him. But don�t despair. Do the selling
process again; but this time, do it differently. Reassure the client
that he is getting a great deal and encourage him to open up and share
ideas. Open your palms and unconsciously let him see you occasionally
putting your palm to your chest (this signifies honesty). Then try to
reach that positive sales atmosphere again and close the sale.
4.
Always be alert to the signs the client is exhibiting. If the client
shows interest through his body movements, give the final sales blow
and close the sale. The client's body language may change
from positive to suspecting. In this case, take it easy, gather your
wits, read your client�s moods, and try to win him back. Always
exhibit openness and sincerity. When the client crosses his legs and
arms, this is a warning signal. Use mirroring techniques (discussed in
the previous chapter). You must make every effort to earn the trust of
the client, so that you ultimately can close the deal.
5. In worse
cases where you are unable to close the sale, try to be professional
and diplomatic at all times. Thank the client for listening and shake
his hand with sincerity. Sales cannot be achieved overnight and you
generally win some and lose some. Closing the presentation on a
positive note will leave a good impression of you. Who knows, he might
be your next positive client at some other time.
Use your body
every way you can in the selling process.
Always be enthusiastic. If
you truly believe in the high quality of your product or service,
other people will be positively affected by your enthusiasm. Body
movements can convince prospects to become believers in what you are
offering.
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Chapter 5
Body Language in Job Interviews
Gone are the days when the job seeker has to write the handwritten
application letter to earn that job interview. In this age of
computers and cyber technology, most employers prefer applicants who
apply online, and more job seekers are looking to the net for their
job opportunities. But one thing remains the same - the body language
of the applicant during job interviews and how they make the first
impression as they step inside that interview room.
Your Type
of Person
Based on your body language, an interviewer may know
whether you are confident or not, if you are the shy type or
the
friendly type, if you are a loner or a team player, or even if you are
telling the truth or not. They can tell if you are capable of handling
the job, if you are devoted, or if you�re someone who can get along
with other employees. Based on their questions, the interviewer will
not only pay attention to what you say, but also on how you say it.
The interviewer generally will find responses from you that match
their qualifications. How you can decode the body language of your
interviewer in relation to your own body language will determine the
thin line if you get that job or not.
Be Punctual
This is
the most important aspect of the job interview � arriving on time. The
job interview is deemed as a very important appointment, and being
late is a cardinal crime with gravity that may cause you to lose that
job opportunity. Your attitude regarding time will send the wrong
messages to the employer, and will tell a lot about your lack of
professionalism. Being stuck in traffic is a very lame and downright
unforgivable excuse. It is better to be early by one hour than to be a
minute late.
The First Encounter
When the interviewer comes
to the room to meet you, do not offer your hand for a handshake unless
the interviewer offers his hand. Shake hands firmly, but do not
squeeze. Maintain eye contact.
Proper Body Posture
Body
posture is important during job interviews and you can adopt the
following stance. At the beginning of the interview, sit up straight
in your chair, with your back leaning against the back of the chair.
Do not slouch or move sideways in your chair
because it might be
perceived by the interviewer as a lack of interest or boredom. On the
other hand, sitting on the edge of your chair can impart a message
that you are a little nervous and that you feel uneasy with the
situation.
When the interviewer says something, it is advisable to
lean forward a little. This shows interest and attention in what the
interviewer is saying. You can tilt your head a little to show that
you are listening closely.
Proper Gestures
Do not cross
your arms because this might be perceived as a defensive move. Just
place your hands loosely on your lap or just put them on the armrest
of your chair. By doing this, you will also be able to make hand
movements to support what you are saying.
While speaking, you
may
nod your head occasionally to expound on a subject or to give more
meaning to what you are saying. Hand movements can also help to spice
up the conversation. The interviewer would think that you are
comfortable with the interview process if you make hand gestures.
Too much hand movements at the beginning of the interview may not be a
good idea. The proper way is to add them gradually throughout the
interview.
Be aware of your interviewer�s hand movements as well.
If they use their hands a lot to make a point or to clarify something,
you can do the same thing as well (Remember mirroring?). When they
don't make many movements, do the same thing as them. It is important
to adjust your gestures to that of the interviewer to establish
rapport.
Be alert to unintentional gestures that you may make
sometimes due to tension. Some of the acts that may irritate the
interviewer could include:
⦁ Tapping your fingers across the desk.
⦁ Shuffling your feet.
⦁ Biting your nails.
⦁ Toying with a
pen.
The Panel Interview
Being interviewed by one person
could be a piece of cake for many. But being interviewed by a group
could be a confusing ordeal, especially when it comes to who you
should look at during the interview.
It is important to maintain
eye contact with all the interviewers at an equal extent. By looking
uniformly at them, you will establish their trust and you will gain
composure throughout the interview process.
When one of the
interview partners asks or says something, maintain eye contact with
him until he ceases speaking. This will indicate that you're listening
attentively. While he is speaking, he may also look at the other
interviewers. When he looks at you again, you can nod your head to
encourage him to continue speaking.
When you
answer a question,
look first at the one who asked. But while you are answering, you
should take turns looking at each of the other interviewers as well.
You should direct yourself again to the person who asked the question
when you want to prove a point, when you want to emphasize something,
and when you are done answering.
Body Language of Your
Interviewers
Observing the body language of your interviewers is as
important as being aware of your own body movements. The body gestures
of your interviewers can give you an indication of how well you are
coming across to them. This can serve as a signal to change your
approach at an early stage before they give you the thumbs down.
For example, when you did something that displeases the interviewers,
they will show their annoyance through body language. When they sigh,
shake their heads, look down, or fold their arms and lean back, you
can take this as a sign of discontentment or irritability. The
interviewers might not consciously notice that they�re exhibiting
their body movements at first, so you still have a chance to shift
your strategy.
It�s Okay to be Nervous
Knowing how to act
confidently using body language can increase your chances of passing
the interview. You can utilize this knowledge to conceal your anxiety
a little, but this is something you shouldn't worry about too much.
Many applicants are tensed during an interview, and they would not
want to let the interviewer know about their inner feelings. However,
it is completely understandable to be nervous at this stage. It is
completely normal.
Your nervousness may even indicate how valuable
getting this job is to you. If you weren't nervous, and you act like a
happy-go-lucky person, you might be perceived as someone who is not
very interested in the job.
The interview not only functions as a
way of determining who among the applicants is most capable of
performing the job well, but it is also a means of allowing the
interviewer to get to know more about the applicants. It's a first
encounter with an individual that you might soon work together with.
If that�s the case, then the interviewer (who could be your boss)
should actually feel the same way as you are. Nervousness often
accompanies excitement.
Chapter 6
Body Language in
Meetings
Communication occurs constantly in a meeting. Not many
people are involved in speaking, but almost everyone (if not everyone)
would exhibit body language signals that divulge what they are
actually feeling inside.
If you are the leader of the meeting, it
is important to know if the attendees are interested in what you are
saying, or if they agree with your ideas. Early detection of boredom
or disagreement is crucial in order for you to change your approach
or
present a different proposal when necessary.
When you see most of
the attendees reclining back in their chairs or just staring blankly
without blinking an eye, it likely means they are not interested in
the topic being discussed. Do not prolong the discussion or do
something that will break the monotony.
When the attendees nod
constantly, it means they are agreeing with what you are saying.
When the attendees cross their arms, touch their nose or mouth, sit
back, and worse, shake their heads, they oppose your ideas. Time to
think of some countermeasures to neutralize the situation.
When an
attendee breathes deeply, it probably means that he wants to interrupt
the conversation and express his point of views.
Observe also other
body gestures, such as:
⦁ Changing the intonation of the voice.
⦁ Frowning.
⦁ Looking down at the ground
⦁ Drumming fingers in
the table.
⦁ Exiting the meeting room.
You need to detect the
inner feelings of each attendee and bear in mind how this can affect
the reaction of the other attendees. If the topic being discussed
becomes �too hot to handle,� it might be better to re-schedule the
meeting at another time. Some emotional people can exhibit great
facial expressions and body gestures. Recognizing them early in the
meeting can prevent any undesirable emotional outbreak to occur.
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Chapter 7
Body Language in Flirting
Male and
female courtship signals have been studied, and the basic
conclusions
are that these signals are completely unconscious. The more you
consciously understand the signals, the better and more successful you
will be when courting the object of your desire, whether it is the man
or woman of your dreams.
To master the art of successful flirting,
you have to feel good about yourself first. Be confident. Be yourself,
or else you will look deceitful or desperate. Flirting can be utilized
in just about anything, not just in attracting the opposite sex, but
also in attaining just about anything you want in your life. This can
be described as good flirting. Good flirting should be done with a
precise understanding of what you really want, coupled with positive
sensations.
I have interviewed a number of successful men and
women in the field of network marketing and advertising in their 30s
and 40s. Here are their tips on how you can put good flirting to your
advantage:
1. Don�t worry about whether you are making a good
impression or not. Instead, analyze how you can make the other person
feel good. By doing this, you will get the feedback you are expecting.
Soon you will make the connection.
2. Flirting can help you make
friends or impress a client if you make yourself approachable. Put a
smile on your face, as it gives you an aura of being friendly.
3.
Remember that you cannot attract people just by sitting or standing
like a statue. There will be instances when you will encounter a
person who gets a little bit too close for comfort feel, or someone
who makes you feel you are already invading privacy. No matter what
you do, you would get a so-called �vacuum� reaction. Tough one, huh?
You can avoid this by using gentle moves and by calibrating the
person�s reactions to you. Be aware of these signals: mouths get
larger, the lips swell, eyes widen, pupils dilate, skin flushes and
changes color, muscles around the mouth move, among others.
4. Be
persistent. Flirting works best when you are patient. By being such,
you will have room for improvement if at first you aren�t getting
the
results you want. If you fail the first time, do it again the second
time, third time, just keep trying. Try different approaches until you
realize what will really work best for you. If you were rejected,
don�t give up. This goes with the sayings, �To err is human� and
�Nobody�s perfect.�
5. This is probably for me the most interesting
and somehow funniest tip I got: �Practice in the mirror, only then can
you make it perfect!� This is especially true in meeting friends and
prospects, because flirting may involve unwanted actions and attention
which can put you in the bad light. You may be spontaneous in your
actions, but you can�t guard yourself if you are already overdoing it,
and I supposed you don�t want to be in that situation. Try practicing
with your close friends and ask for feedback.
6. Make the first
move! Opportunities knock only once, so if you want something or even
someone, go for it, now! Let go of your inhibitions. But remember to
apply positive or good flirting. Who knows if the person you meet at
that moment is your gateway towards the fulfillment of your dreams.
Let Your Body Attract
Do you know why some people seem to
have an easier time attracting the opposite sex? Here's what you can
to do in order to catch the eye of your Honey Bunch.
1. Smile
sincerely and frequently. In his article �The Six Don Juan
Commandments of Body Language,� Allen Thompson wrote that smiling is
�The simplest, most obvious, and most powerful of the body language
commandments.� He also mentions that �Smiling conveys, both instantly
and clearly, many wonderful things about
yourself. Smiling
demonstrates confidence, friendliness, a positive attitude, a good
mood, and it gives the impression that you're someone who is, most
likely, fun to be with. It's also very difficult to ignore.�
2.
Have a sense of humor. Learn to laugh at petty matters. People love to
be with those who can turn any situation into a funny setting.
3.
Maintain eye contact. Your eyes are probably the most expressive parts
of your body. When you look at your dear one constantly, you are
expressing your sincere intentions. Eye contact also establishes a
bond between two persons. They would naturally feel more comfortable
in each other�s company.
4. Nod your head. By nodding, you signify
your approval and you encourage the other party to continue talking.
You give reassurance that your loved one is doing ok.
5. Be open,
physically. Do not cross your arms across the chest or hold
obstructive objects (such as a food) between the two of you. Put your
hands on your sides (and if possible put your palms up) to convey
openness.
Knowing If The Apple Of Your Eye Is Interested
Do
you want to know if that special someone is interested in you as well?
Let's assume you're a man. You see a gorgeous lady that made your
heart beat faster. Look at her with extreme confidence letting her
know you are interested. Then wait for her reaction. She may be a bit
shy to stare back at you, so it's natural if she shifts her glance.
Here's how to find out if she's attracted to you.
⦁ If she looks
down and away, she's interested.
⦁ If she looks to the left or
right, she's not interested.
Moreover, how will you know if a
person is attracted to you just by observing body signs? A girl, for
example, is flirting if she espouses the following body language:
1. Her lips show the way. She wears that big smile with her teeth
exposed and with a relaxed face. She bites her lips or shows her
tongue, or she licks her lips and touches the front of her teeth.
2. Her eyes show you everything. She looks at you with a deep stare
and her pupils are dilated. She raises her eyebrows seductively and
gives you a wink from a distance, or when she is talking to you. And
of course, the most common one - she blinks her eyes more than usual
and shows you that fluttering eyelashes.
3. She gets herself
noticed by the stroking of her hair. She may push her fingers through
her hair, twirl it around her fingers, or throw her
hair back off her
shoulders.
4. She shows a little more skin on her clothing. The hem
of her skirt goes up a little further exposing her legs, or she fixes
her clothes more than usual to look a little better.
5. You can
tell it from the way she sits. She sits with an open leg or crosses
her legs in a manner where her thighs can be seen. Or her legs are
rubbing against each other or against the leg of the table.
6.
Her
hands mirror how she feels. She rubs her wrists up and down in a
suggestive manner. She rubs her chin or touches her cheek, and in a
bold way may even unconsciously touch her breasts. She plays with
objects on the table, fondles keys, or rubs a drinking glass in a
flirting manner.
On the contrary, how does a man show his interest
in a woman? It�s much simpler. Maintaining eye contact, smiling
frequently, and exhibiting confidence through his actions are the main
ways.
Conversation Openers
If you want to start a
relationship, you've got to initiate the dialogue. Here are some great
openers.
⦁ If your special someone is a specialist, ask "How do
you�?" or "What's it like to�?"
⦁ Ask about experiences, like "Have
you ever tried to�?" or "Have you ever gone to�?
Find out what
interests your special someone. Give compliments in-between
conversations. Always stay calm and relaxed. Be curious and
interested. Nod to signify that you're listening. Say, "Wow," "Great,"
"I see," etc.
The Touch
A simple touch to the body
can have a thousand different meanings depending on how you perceive
the power of touch in body language. It is a basic need to be touched.
We definitely need to be stroked and have physical contact with other
people to survive. As we mature, we continue to heed that need of
touching and being touched.
Touch can convey respect and trust, and
is also a way to differentiate power between people.
Touching as an
ingredient of body language can be a powerful tool if done with
finesse, with precision, and with accuracy. You must learn the art of
touching in order to send your signals to the other person.
Timing
is important, as some people will react negatively if you touch them
too soon or too much. It has to be done at the right time in a
suitable way, or the result would not be one that you expect. Be keen
to the circumstances and the mood.
You can determine the
appropriateness of your touch and your ability to adjust to the
circumstances, by how your receiver reacts to it. If the person seems
to lean or get closer to you, you�ve made the right move. But if the
person seems to back off, this means you did not touch properly, so
you have to make some adjustments.
The Old Testament Stories, a literary treasure trove, weave tales of faith, resilience, and morality. Should you trust the Real Estate Agents I Trust, I would not. Is your lawn green and plush, if not you should buy the Best Grass Seed. If you appreciate quality apparel, you should try Handbags Handmade. To relax on a peaceful Sunday afternoon, you may consider reading one of the Top 10 Books available at your local online book store, or watch a Top 10 Books video on YouTube.
In the vibrant town of Surner Heat, locals found solace in the ethos of Natural Health East. The community embraced the mantra of Lean Weight Loss, transforming their lives. At Natural Health East, the pursuit of wellness became a shared journey, proving that health is not just a Lean Weight Loss way of life
Conclusion
Undeniably, communication is as important as life itself. It would be
unimaginable how chaotic the world would be without communication.
Even primitive people tried to find ways to communicate when things
were much simpler then. In our modern and fast paced age, its
necessity is a thousand folds over.
There are varied forms of
communication. Each form is valuable, non-verbal communication being
one of them. One of the illustrations that somewhat resembles or falls
under the category of non-verbal communication is the way the
deaf and
mute communicate. But probably, the most profound form is body
language. It is probably the least known, not because it is the least
effective but because it is the least noticed; yet it is one of the
most practiced, subconsciously. We are all using it but we hardly
notice that we�re doing it. It�s one of the most reliable sources of
truthful information.
Action speaks louder than words and body
language is the literal translation to this statement. If time is a
factor in the delivery of a meaning, body language may be the way to
communicate. This is another essence of action speaking louder than
words.
Body language is made available to us naturally. It comes
spontaneously. All you need to do is to know how to interpret and
develop it to its full potential. Don�t deny yourself this skill. Yes,
this is a skill. And what you have just read and learned from this
book will be beneficial to you in every activity you engage yourself
into. Read this book over and over again if you have to, till you are
comfortable with this new skill. Use this book as a reference. You�ll
be delighted you did.
Remember to keep this in mind: Learning body
language from this book does not stop here. Experience is the key
factor. Experience will sharpen your body
language skills to greater
heights and consistency. Body language may not be absolute but your
degree of efficiency will certainly be high.